Refund policy

Replacements and Returns

We do not offer returns on the products however we issue replacements if there is a concern with the item. For replacements, pls write to us on info@bombaygreens.com within 24 hours of receiving the product. Also, sharing of unboxing videos & images is mandatory so that we can resolve the issue with our courier partners.

Cancellations

Orders once placed through www.bombaygreens.com cannot be cancelled and no refunds will be made once an order has been successfully placed.

We strive to ensure complete customer satisfaction. However, if a customer rejects an order upon delivery, the customer will be responsible for all associated shipping costs, including both forward and return shipping charges, as well as any damages incurred during transit. These charges will be deducted from any applicable refund, even if the original order was qualified for free shipping and we will issue a store credit for the remaining balance.

If any shipments which are returned back to us for reasons like customer unavailable, wrong/ incomplete shipping details or customer rejected the parcel, there will be a deduction of all associated shipping costs, including both forward and return shipping charges, as well as any damages incurred during transit and we will issue a store credit for the remaining balance.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the address entered is a correct one and has all the information required to deliver it at the right address.

Since Bombay Greens processes the order as quick as possible, it becomes very difficult to cancel or change the order within the short time period. If you decide to change your shipping address, please write to us at support@bombaygreens.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so.